Isakson Statement on VA Inspector General Report on Veterans Crisis Line

Urges VA secretary to act without further delay to address unacceptable deficiencies

MARIETTA, Ga. – U.S. Senator Johnny Isakson, R-Ga., chairman of the Senate Committee on Veterans’ Affairs, today released the following statement on the report released by the Department of Veterans Affairs inspector general regarding the continued deficiencies at the Veterans Crisis Line:

“This crisis line is a lifeline for many veterans, and I am disappointed by the lack of action taken by the Department of Veterans Affairs to consider the recommendations for improving the shortcomings of the Veterans Crisis Line that were previously identified by the inspector general more than a year ago in February 2016. The findings in this latest report identify an unacceptable disconnect between the Clinical Advisory Board and the Veterans Crisis Line in obtaining the clinical input necessary to make policy decisions. The Veterans Crisis Line should be collaborating with clinical services every step of the way. I urge Secretary Shulkin to act without further delay to remedy this issue.”


The Senate Committee on Veterans’ Affairs is chaired by U.S. Senator Johnny Isakson, R-Ga., in the 115th Congress. Isakson is a veteran himself – having served in the Georgia Air National Guard from 1966-1972 – and has been a member of the Senate VA Committee since he joined the Senate in 2005. Isakson’s home state of Georgia is home to more than a dozen military installations representing each branch of the military as well as more than 750,000 veterans.